There is a 15% restocking fee, we do not issue refunds but we now will do a store credit + a 15% restock fee will be applied if the items meet the requirements listed below.


You MUST email FIRST to have the store credit authorized. Do not message us or ask about returns during live presentations. Send the item and the order # and Roxy will okay it. All packages need to be postmarked and mailed within 3 days of delivery in original condition (with tags attached). If you send the tracking to, we will issue the credit once the item shows its shipped back to us. Please include your NAME and ORDER # in the package. If you do not send tracking to our store email, once we receive the item you will get a credit towards new clothing on y our COMMENTSOLD account within 7 days. Please allow 7 days before emailing us about the status. Please make sure you are registered

There is a limit of 3 returns per customer per year.

- Shipping is not refunded.The customer is responsible for the return shipping

-No Returns/Exchanges allowed on the following:

• Jewelry of any kind

• Discounted items/sale items 

• Items purchased with a promotional code (any kind of promo code)

• Items with tags removed

• Items that appear worn

Thank you for shopping small with us! Xo, #stylesnob